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Identity Protection (IDShield)

Identity Protection Insurance

According to the 2017 Identity Fraud Study (Source:, identity theft has hit a new record high in the United States. In 2016, identity thieves victimized a net 2 million additional individuals and stole approximately $16 billion dollars. Clearly, identity theft protection is more important than ever, and you are vulnerable. Matrix Insurance & Benefits Solutions partners with IDSHield to provide individual and family plans.

Identity Theft Issues Are More Common Than You Think…

30 new identity theft victims per minute

Identity thieves are hacking and stealing data at a frightening rate—with 30 new victims of identity theft per minute. Offer your employees coverage that will help protect against and resolve identity theft issues.

Just 15% of identity theft activity is discoverable

Only 15% of the identity theft complaints received in 2014 would have created activity discoverable by credit report monitoring, pointing to the importance of identity protection that goes BEYOND just credit monitoring.

16 consecutive years

Identity theft was among the top consumer complaints filed with the Federal Trade Commission for 16 consecutive years. Of the more than 2.5 million consumer complaints logged, 13% were for identity theft.

Privacy Monitoring

Monitoring your name, SSN, date of birth, email address (up to 10), phone numbers (up to 10), driver license & passport numbers, and medical ID numbers (up to 10) provides you with comprehensive identity protection service that leaves nothing to chance.

Security Monitoring

SSN, credit cards (up to 10), and bank account (up to 10) monitoring, sex offender search, financial activity alerts and quarterly credit score tracking keep you secure from every angle. With the family plan, Minor Identity Protection is included and provides monitoring for up to 8 children under the age of 18.


Your identity protection plan includes 24/7/365 live support for covered emergencies, unlimited counseling, identity alerts, data breach notifications and lost wallet protection.

Full Service Restoration

Complete identity recovery services by Kroll Licensed Private Investigators and our $5 million service guarantee ensure that if your identity is stolen, it will be restored to its pre-theft status.

IDShield Plans are available for Groups at individual or family plan rates. A family rate covers the member, member’s spouse or domestic partner and up to 8 dependents up to the age of 26*. *Dependents that are over 18, under 26, and either live at home or are a full time student, and have never been married will receive unlimited consultation and complete restoration by Kroll licensed private investigators. Monitoring is not available for dependents in this category.

Identity Theft Infograph